Big Data Science Practice

Capturing my learning, work, interests and findings in Big Data Science

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Wednesday, October 19, 2016

Next Generation Contact Centers

https://www.linkedin.com/pulse/next-gen-contact-centers-tech-enabled-context-driven-ponnambalam
Posted by Unknown at 7:03 PM 137 comments:
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Labels

  • Machine Learning (4)
  • accuracy (3)
  • performance (3)
  • agent scoring (2)
  • classifiers (2)
  • estimation (2)
  • prediction (2)
  • video (2)
  • KMeans (1)
  • management (1)
  • webinar (1)
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